Nicole Di Pietro joined Jeremiah’s Italian Ice in 2016 as Vice President, to assist in positioning the company for growth. She has been instrumental in developing the company’s Core Values, Mission and Vision, along with the current infrastructure. Nicole boasts 25+ years in the hospitality industry with her foundations at Tijuana Flats in 1995 where she spent nearly 20 years climbing the ranks within the organization. Nicole holds a Bachelor of Science in Organizational Communication and a Master of Business Administration degree from the University of Central Florida.
[0:59] Josh introduces today’s guest, Nicole Di Pietro, the Vice President at Jeremiah’s Italian Ice franchise system.
[2:20] Josh welcomes Nicole to Franchise Euphoria.
[2:40] Nicole opens the interview with sharing about her experience in the hospitality industry which leads to the opportunity with Jeremiah’s.
[8:18] When Nicole first met Jeremy, Jeremiah’s had 17 locations.
[10:01] Nicole shares that Jeremy had always intended to franchise the business, but he recognized that he needed to tighten up the systems prior to starting that venture.
[11:30] Nicole describes what the experience of visiting a Jeremiah’s location is like.
[14:16] The typical Jeremiah’s location is a walkup or walkup and drive thru building. They have used some locations that were previously a Checkers/Rallys.
[16:58] Jeremiah’s is looking for franchisee partners that personify their values and culture.
[18:37] Nicole talks about the struggles Jeremiah’s faced with the outbreak of COVID-19.
[21:37] Nicole shares what markets Jeremiah’s is looking into for expansion.
[23:11] If you want to learn more about Jeremiah’s Italian Ice, visit their website listed below.
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